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About prepaid cards

Learn what to expect when ordering Giftogram digital or physical prepaid cards, including available card designs, minimum order quantities, card security, recipient activation, and how recipients can begin using their cards.

Giftogram offers a selection of prepaid card designs on both the Visa® and Mastercard® networks. These cards are a great option for rewards, incentives, and employee recognition, and can be used anywhere the selected card network is accepted (subject to merchant acceptance). They can be delivered digitally or as a physical card.

Note: Giftogram prepaid cards are available in U.S. Dollars (USD) only.

Digital Cards: What to expect

  • Deliver cards instantly by email or SMS text message.

  • Choose from a variety of virtual card designs.

  • Virtual cards are available immediately after they are delivered to the recipient.

  • Virtual cards can be used for online purchases or added to supported mobile wallets, such as Apple Pay® or Google Pay®, for in-store purchases where supported.

Physical Cards: What to expect

  • Choose from a variety of card designs, each featuring a printed message and the card's denomination.

  • Minimum order quantity: 10 cards.

  • Cards are shipped individually in protective packaging (they are not attached to a greeting card or printed insert).

  • Physical cards include a magnetic stripe and can be used for in-store purchases or added to supported mobile wallets, such as Apple Pay® or Google Pay®.

Card security

For added security, physical prepaid cards arrive locked.

  • The person who placed the order must unlock the cards before they can be distributed.

  • After a card has been unlocked and given to its recipient, the recipient completes a quick online activation before using it.

Recipient experience

Recipients activate their card online in just a few steps. After activation, they can:

  • View their available balance

  • Review transaction history

  • Manage their card online

Additional information

  • Cards cannot be reloaded.

  • Cards cannot be used to withdraw cash or receive cash back.

  • Funds must be used before the card's expiration date printed on the card.

Custom Card Designs Available

Depending on the size and scope of your order, you may be able to customize your prepaid cards with your company logo or create a fully custom card design. Custom artwork requests typically take a few weeks to complete. Contact your Account Manager or Customer Success team to learn more.

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