Step 1: Start a prepaid card order
Log in to your Giftogram account and select More from the top navigation, then choose Order Prepaid Cards.
Don't see "Order Prepaid Cards"?
Your account administrator may need to enable prepaid cards for your account.
To enable prepaid cards, visit this article before proceeding.
Step 2: Choose a delivery method
Select whether you'd like to send digital prepaid cards or order physical prepaid cards.
Note: Giftogram prepaid cards are available in U.S. Dollars (USD) only.
Step 3: Configure your order
Digital prepaid cards
Add recipients individually, select an existing group, or upload a recipient list.
Personalize your message.
Choose when you'd like your cards delivered.
Complete checkout.
Physical prepaid cards
Select your card denomination.
Choose the card design or printed phrase.
Enter your order quantity (minimum order: 10 cards).
Complete checkout by selecting your payment method and shipping speed.
Step 4: Unlock physical cards
For security, physical prepaid cards are delivered in a locked state.
Once your shipment arrives, the person who placed the order must unlock the cards before distributing them.
To unlock your cards:
Log in to your Giftogram account.
Go to Orders → Order History → Physical Orders.
Open your order.
Select Unlock All when you're ready to distribute the cards.
Processing and shipping
Physical prepaid card orders require 4 business days for processing before they ship.
Available shipping options:
Shipping Method | Estimated Delivery |
Standard | 3–5 business days |
Priority | 2–3 business days |
Express | Next business day |
Note: Physical prepaid cards can currently be shipped only to U.S. addresses through the Giftogram website. To ship cards outside the U.S., please contact Customer Support.
Learn more
To learn more about prepaid card features, activation, recipient experience, and specifications, see About Physical Prepaid Cards and About Digital Prepaid Cards.