When you purchase Giftograms, you can rest assured that your recipients will have access to live support if they need it.
How can recipients get help?
Recipients can use our online support tools, including a help desk and live chat. They can also call with questions during our regular support hours of 8:00 AM - 8:30 PM EST.
If you are a recipient and would like assistance with your Giftogram, gift card, or prepaid Mastercard or Visa, please create a ticket on our recipient help desk by clicking here.