Knowledge Base

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Knowledge Base

Account Setup

Account Setup

Learn about the basics of your Giftogram account and how to get started.

Signing Up for an Account

Signing up for a Giftogram account

Funding Your Account

Funding your Giftogram account

Adding a credit card to your account

Pre-funding your account vs. paying at check out

Checking your deposit status

What is my remaining credit card spending limit?

Credit card spending limit increase

Understanding Exchange Rates

Credit card processing errors

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Adding Recipients

Adding gift recipients to your account

Importing recipients to your account from a CSV file

Adding Users to Your Account

Inviting users to your account

Creating a Custom Design

Creating your own custom Giftogram design

Using Campaigns

How to use campaigns

Creating a standard campaign

Automating your Giftograms for birthdays and anniversaries (smart campaigns)

Automating your Giftograms for milestone anniversaries (smart campaigns)

Limiting your recipient's gift card selection (catalogs explained)

Creating a new campaign including the Giftogram Local gift card catalog

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How to Use Teams

Creating a new team

Switching teams

International Settings

Updating your account's currency and catalog settings

Security Settings

Masking email addresses in your account

Whitelisting recipient domains

Whitelisting your team member domains

Using SSO (single sign on) to access our Giftogram accounts

Enabling Two-Factor Authentication (2FA)

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Integrations

Giftogram custom integrations