Learn about send times and what your delivery status means
About send times:
If you select Send Now during normal business hours, your order will be released in 2 hours. You can check the status of your order by going to History > Order History > Digital Orders, from the top nav or click here. Once in your order history, you'll see our delivery states:
Smart Campaigns:
If your gifts are being delivered via a smart campaign, recipients can expect their gift by 9AM in your account's selected time zone. Make sure your account is funded to avoid delays in delivery.
Digital order history statuses:
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*Verbal verification may be required for new accounts, we will reach out if this is required.
Please note that orders are verified Monday-Friday from 7AM - 8PM EST. Orders placed over the weekend will not be verified until 7AM the following Monday.
If you need your order out in a hurry, please contact us here or call (973) 887-1600 to expedite it.