Learn about send times and what your delivery status means
About send times:
If you select Send Now during normal business hours, your order will be released in 2 hours. You can check the status of your order by going to History > Order History > Digital Orders, from the top nav or click here. Once in your order history, you'll see our delivery states:
If your gifts are being delivered via a smart campaign, recipients can expect their gift by 9AM in your account's selected time zone. Make sure your account is funded to avoid delays in delivery.
Digital order history statuses:
*Verbal verification may be required for new accounts, we will reach out if this is required.
Please note that orders are verified Monday-Friday from 7AM - 8PM EST. Orders placed over the weekend will not be verified until 7AM the following Monday.