Recipient support is available around the clock to ensure a smooth redemption experience
When you purchase Giftograms, you can rest assured your recipients will have access to live support if they need it. Recipients can use our online support tools including a help desk and live chat. They can also call with questions during our regular support hours of 8:00AM - 8:30PM EST.
If you are a recipient and would like assistance with your Giftogram, gift card or prepaid Mastercard or Visa, please create a ticket on our recipient help desk by clicking here.