Why did I receive a processing error?
Credit card processing errors are typically caused by one of two things:
The transaction exceeds the limit on your credit card.
The transaction is being flagged by your credit card provider.
In order to resolve this, you will need to confirm that your card has the limit required to process your order and contact your bank to ensure any flags are lifted before we can reattempt your transaction.
If you'd like to process your transaction on a new credit card, simply add the card to your saved payment methods in your account settings. Please refer to this article for instructions on saving a new card to your account.Adding a credit card to your account
Once the issue is resolved or your new card is added, please contact our customer service team so we can reprocess your transaction.