Skip to main content
All CollectionsSending a GiftogramChoosing the recipient's currency
How does Giftogram handle international delivery?
How does Giftogram handle international delivery?

Giftograms can be converted at redemption or sent in local currencies.

Updated over 3 weeks ago

There are two ways to receive Giftograms internationally. Recipients can convert their reward catalog to their local currency at the time of redemption, or rewards can be delivered in the recipient's local currency.

Converting rewards at redemption

If you do not know where your recipients are located, you can issue all your gifts in a single currency. When they access our site from outside the designated region, each recipient will be prompted to convert their funds.

Note: Giftogram's can only be converted to other currencies when using the All Retails catalog.

Delivery in the local currency

For recipients to receive their Giftogram in the correct currency, you will need to know where they are located and select the appropriate currency before going to checkout. This option provides the best experience for your recipients since the currency conversion is handled at the point of purchase and when your recipient goes to redeem. This also ensures that they will receive whole values instead of odd amounts that could result from the currency conversion.

Check out this article to learn how to issue gifts in different currencies.

Where can I send Giftograms?

We support more than 35 currencies worldwide and counting. To view all our supported currencies, please see our international options article.

What is the exchange rate?

Our exchange rates are updated on a monthly basis. You can review our current exchange rates in this article.

Did this answer your question?