How to Fund Your Account
Creating a funding request comes with no commitments. The funds in your account will never depreciate or expire, and they can be refunded upon request.
Access the Deposit Funds Page: Click the wallet icon on your menu bar and select Deposit Funds.
Enter Deposit Amount: Specify the amount you wish to add to your account.
Select Payment Method: Choose from the following options:
Wire/ACH Transfer: Your invoice will instantly be available for download, and instructions to complete this transaction will be emailed to you. Depending on your bank's services, transfers typically take 1-3 business days.
Check: Your invoice will instantly be available for download, and you will receive an email with instructions on where to mail your check.
Credit Card: Deposits may take up to 24 hours to become available in your account, and all accounts have credit card spending limits.
Note: Credit card payments may not be accepted for all accounts (please review this article for more details on credit card use and spending limits).
Add Notes / Reference Number (Optional): You can add a note in the PO/Notes section, which will appear on the invoice for this transaction.
Confirm Deposit: Clicking Deposit Funds at the bottom of the page will allow you to review your deposit details before confirming. Once confirmed, you will be emailed a copy of your invoice and our payment instructions.
What happens next?
Once our team has received and processed your payment, the funds will be deposited into your account, and you will be notified that they are available for use.
You can access your pending deposits at any time through your account's Balance History.
Note: If you need to change your Deposit Amount or Deposit Method, you must cancel your pending deposit and create a new request.