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  3. Adding Users to Your Account

Inviting and deactivating users in your account

Share your gifting and reporting capabilities with other members of your team by inviting new users to your account

Jump to a section in this article:
Inviting new users
Assigning roles
Deactivating users

Inviting new users to your Giftogram account:
Adding users allows you to let other members of your team or company send Giftograms through one centralized company account. 

To invite users, navigate to your settings and click on "Manage Users", and then "Invite Users".

InviteUsers

There are three ways to add new users:

1. Invite by individual email address
2. Generate an invite link to share
3. Or, bulk invite by uploading a CSV 

invite

Once you've selected the method for your invites, select the user role for each team member:

User role types:

When you do invite users to the account you’ll be able to select their permission levels:

Team Admins - These users will be able to do just about everything in the account, edit campaign settings, add and edit recipients, manage other users and teams, add and change payment options, and send gifts but they won’t be able to access specific overarching account settings like Company Information or Admin Settings in your account. 

Gift Only - These users will only be able to send gifts from predefined campaigns with existing funds or predetermined saved cards to the account. 

Team Reports Only - This user will be able to come into the account and download order history and funding reports from the account but will not be able to send gifts to recipients on their own.

Once your invites have been sent, you'll see the status of their invite on the screen:


How to deactivate existing users:
If you want to remove a user from your account, select "deactivate" from the drop-down options next to their name.  This will remove their access from the account immediately. 

If the account has remaining funds, you'll be asked to transfer those funds to yourself or another team member before deactivating the user.

Next: Learn how to create teams to keep your users organized