Order history
Access and manage your past orders, view details, and track current order statuses.
8 articles
- Filtering and exporting your digital order historyComprehensive reporting to track every gift sent and provide transparency throughout your account.
- Understanding digital delivery statuses and delivery timesLearn about send times and what your delivery status means.
- Finding your physical order status and trackingCheck the status of your orders anytime by viewing your order history.
- Activating your physical GiftogramsActivate or deactivate your physical Giftogram cards when you are ready to use them.
- Re-sending a digital GiftogramYou can resend a Giftogram within 120 days of the original order date.
- Cancelling a digital orderCancel a pending digital order before it goes out.
- What does "inactive card was attempted" mean?"Inactive card was attempted" means you may have forgotten to activate your physical cards before handing them out.
- The tax implications of employee gift cardsEmployers planning on giving away gift cards should remember that all gift cards should be treated as taxable income.