Access and manage your past orders, view details, and track current order statuses.
8 articles
Filtering and exporting your digital order historyComprehensive reporting to track every gift sent and provide transparency throughout your account.
Understanding digital delivery statuses and delivery timesLearn about send times and what your delivery status means.
Finding your order status and trackingCheck the status of your orders anytime by viewing your order history.
Activating your physical GiftogramsActivate or deactivate your physical Giftogram cards when you are ready to use them.
Re-sending a digital GiftogramYou can resend a Giftogram within 120 days of the original order date.
Cancelling a digital orderCancel a pending digital order before it goes out.
What does "inactive card was attempted" mean?"Inactive card was attempted" means you may have forgotten to activate your physical cards before handing them out.
The tax implications of employee gift cardsEmployers planning on giving away gift cards should remember that all gift cards should be treated as taxable income.